1. If you wish to return or exchange your purchase, you may do so within 14 days of the date of collection.
If You wish to return or exchange a purchased item, You are free to do this within 14 days from the date of receipt of the item.
2. The money is refunded to the account specified by the buyer within 5 working days.
The refund amount is deposited into the bank account specified by the customer within 5 days.
3. If the goods have been paid for by bank transfer or at the time of collection, the money will be refunded to the account specified in the return note.
If You paid for the items by wire transfer or during shipment pick-up, the amount will be refunded into the bank account specified in the return form.
4. If you paid by credit card, the money is refunded to the same account via the system of your choice.
If You paid for the items by a payment card, the amount will be refunded via the selected system into the same bank account.
5. When returning goods to the Buyer, the following conditions must be observed: the returned goods must be in their original packaging; the goods must be intact; the goods must be unused, without loss of merchantable appearance (labels intact, protective film not torn off, etc.) (this point does not apply in the case of returning goods of low quality); the returned goods must be in the same condition as when the Buyer received them.
In case of a return, the Buyer shall comply with the following conditions: the returned item shall be placed in the original undamaged packaging; the item shall not be damaged; the item shall not be used and shall be undamaged; the item shall be unused and have the same marketable appearance (labels, protective film intact, etc.) (the clause does not apply, in case of return of an item of inferior quality); the returned item shall have.
6. The returned product must not have been worn, must be in good condition and must not have lost its original appearance.
The returned item shall be unworn, undamaged, and have its original marketable appearance.
7. ATTENTION: Women’s/men’s underwear, undershirts, swimwear, swimwear, tights, stockings, socks, nightdresses, pyjamas, bras, girdles, corsets, corsets, underwear and similar items are not eligible for return or exchange for health or hygiene reasons in accordance with article 6.22810.
NOTE: women’s/men’s underwear, undershirts, swimming suits, swimming clothes, tights, stockings, socks, knee-high socks, nightwear, pyjamas, bras, waist-bands, corsets, lingerie, and similar articles cannot be returned or exchange for health or hygiene reasons in accordance with Article 6.22810.
8. Each product is covered by the supplier’s warranty against manufacturing defects and other defects unrelated to normal use and exposure to the environment.
Each item carries a supplier’s warranty covering manufacturing defects and other defects not related to regular use of the item or environmental exposure.
9. You can return the product for an exchange for another size or model.
You can return the item or exchange it to an item of a different size or model.
10. Returned goods must be placed in additional protective (transport) packaging (e.g. a box or protective envelope).
The returned items shall be placed into an additional protective packaging (intended for transportation) (ex.: a box or protective envelope). If you have any further questions, please contact [email protected], +37067400402 If you have any further questions, contact [email protected], +37067400402